We do not normally accept returns or offer refunds unless a concert is cancelled – tickets are transferable and we hope you will pass any surplus tickets to a friend or neighbour, to help more people discover our concerts.
If that is not possible, please contact us to let us know an unused seat can be resold – we hate to leave a good seat empty.
Note that TicketSource offers refunds on cancelled concerts and optional “refund protection” (essentially insurance in case you’re unable to attend) for tickets sold via them.